Very recently, construction began to plague my campus as I went to work every day. It frustrated me for one reason: It derailed my bus route and minorly inconvenienced me. And when it worsened and the bus routes suddenly had to do pick up and drop off on the other side of campus, I was inspired to act. Did this last for long? No, it was a four day change. Did I accomplish anything with my email? Not really, no. But what I did achieve was a brilliantly sassy and eloquently angry professional email, which is a difficult thing to do. And I was proud of my correspondence. So the following is my emails to the Facilities department, with the name of the recipient redacted. Please enjoy. Or don’t, it’s totally your call.

JOHN: Hi, my name is John Skrip, I am a student at UMD and I’ve been working at the library during the summer. I appreciate that changes and additions need to be made to the building, but I have been frustrated by the lack of adequate communication and awareness in terms of the impact this construction has had and will continue to have on the bus routes to and from school. I am not sure if I am contacting the correct people, but I, like many people working on campus, rely on the buses and their regular routes. 
I took it as in stride as I could when the buses were forced to stop by the school of medicine, and that thankfully ended two weeks ago. But now, without any visible attempt at forewarning, signage, or even an alteration to the online routes and Transit app, buses are doing drop off and pick up on the other side of campus entirely. There is no way to know this if you are waiting to be picked up outside of Kirby either, and you’re left to stand there and miss all available routes. 
I find the lack of effort made to inform of these changes both inadequate and irresponsible. It was one thing to not know ahead of time when the difference was an extra 30 feet walk, but whoever is in charge of dispensing information about this or coming up with an alternate plan has massively dropped the ball and actively derailed many campus employee’s jobs and daily activities. I’m not sure if an assumption was made that it wouldn’t be an issue because it’s the summer or people could figure it out on their own, or if the thought never came up at all. 
But to see that even basic communication between the construction workers, university administration, and the bus drivers never seemed to take place at all or at the very least achieved nothing, is both frustrating and disheartening.
I can appreciate that a project of this scale is difficult and arduous and things slip through the cracks, but the lack of basic consideration shown  throughout is inappropriate. Please consider finding some way to make the changes clearer in the future. Thank you.

ALSO JOHN: I’d also like to emphasize as much as possible that there was seemingly nothing blocking the buses from their normal route, no additional fencing or blockades indicating that the buses should be not there but instead on the other side of campus entirely. So not only was nobody made adequately aware of the change in route, but it appeared to be entirely unnecessary to begin with. It is your responsibility or at the very least the responsibility of someone on campus to adequately signpost the changes by the normal drop-off location or inform the DTA a temporary online change is required. You can’t just throw everybody over to Darland and expect it’s all okay, you’re massively inconveniencing everybody for what appears to be no reason. Of course I might know what the reason was if I received an email in advance but I did not. I will reiterate I am deeply frustrated by the way this situation has been handled and the disregard you’ve shown for the people working on your campus, and I know I’m not the only one.

[This may not be that interesting in retrospect, but I was proud of it.]

FACILITIES: John, thank you for sharing your concerns in regard to the temporary relocation of the Kirby Plaza bus stop. This week we have a very short window to install 4 semi trailer units to make the temporary kitchen that will serve campus while the main production kitchen is being renovated. We are doing everything we can to ensure this is installed prior to new student move in and the start of the semester. For the safety of all pedestrians near the construction site, we asked the DTA to temporarily move the Kirby Bus stop to University Drive, outside the Darland Administration building. We sent a notice to campus on July 31st and August 5th through [An email group]. Again, we are doing everything we can to keep these disruptions as minimal as possible. 
Sincerely, [A Guy].

JOHN ONCE MORE: Right, but as I detailed in my previous emails, the issue was not the relocation, but the lack of notice. It’s good to know that emails were sent out on a feed I am not on and was not aware existed, and based on the reactions of fellow workers using the bus and the amount of people still waiting at Kirby for a bus to come, most people taking the bus aren’t either. I was told when visiting the facilities office today that it was the responsibility of supervisors to let student workers know of the changes, but I don’t believe that should be the case. My issue, as I made clear, is that no signage was posted near Kirby, no changes have been made to the layout of the DNT routes on Google or the Transit app to reflect what’s currently going on.
So while I appreciate that the project needs to get done and you feel adequate notice was given, from a student’s perspective this was a complete surprise. I and many others had no real way of knowing this would happen until yesterday. When you say you’ve done everything you can to keep the disruptions minimal, I don’t think you have. I think it would have been easy to consider those who have no knowledge this email thread exists (That I would need to ask permission to be included in to begin with) and make a broader attempt to inform, by actually putting signs over at Kirby where this is taking place.
This didn’t happen last time either. And the DNT drivers are not informed of the duration of or reason for these changes either. It reminds me of a page from a book I enjoy, where a man discovers his house is being bulldozed and finds there was an announcement six months ago on a bulletin board in the dusty, stairless basement of a government building next to a sign that says “Beware of the Leopard”. I appreciate your swift response, [A Guy], but there is still a lack of consideration here. The availability of a back-up kitchen for when the students arrive is clearly important and I can understand, but your priority should also include all the people actively working at this school. And honestly, again, the notice accomplished nothing if the vast majority of the people using and operating said bus knew nothing.
Your response very much implies there was no reason for me sending my email and you have no real intention of changing how you and your department approaches these things or making this current change more clearly visible. That is more frustrating than the inconvenience of having to find a new route to the library, because it proves what I was worried about yesterday, that the administration doesn’t care about or consider the actual people working here.

And there you have it, folks. An irritable email correspondence that I probably shouldn’t be sharing, but no pertinent or sensitive information has been disclosed, merely the complete lack of attempt to inform. You might ask “John, your semester has started, why are you still dwelling on this?” The answer is I no longer want validation from campus, I just want to revel in my competent emailing skills. And so I have. Thank you.